Thank you for purchasing our DVR series! At AEL we're always working on improving our products, and that continues even after you buy our DVR.
Please visit us on our website at www.hkael.com, and look in the "Technical Support" section for free software updates that can enhance the capabilities of your DVR. We post these from time to time, so it's a great idea to check for update after you install your DVR, and periodically after that to keep your system up-to-date with the latest features! If you find anything wrong, please send us Email. We will reply you asap.
Enjoy your Digital Voice Recorder! And thanks,
The DVR Team at AEL